Information We Collect

When you work with Downtech Dynamo, we collect information that helps us provide better AI analytics services for your business. This includes basic contact details like your name, email, and phone number when you reach out to us. We also gather business information about your company's financial processes and data requirements.

During our analytics implementation process, we may access certain financial data points that you choose to share with us. This information is always handled according to the strictest security protocols and is only used to develop your custom predictive analytics solutions.

• Contact information provided through our website forms
• Business details shared during consultation meetings
• Financial data points necessary for analytics development
• Communication records from our project interactions
• Technical specifications about your current systems

How We Use Your Information

Your information serves one primary purpose: helping us build AI analytics solutions that actually work for your specific business situation. We don't sell your data to anyone, and we don't use it for marketing to other companies.

The financial information you share stays within our development team and is used exclusively to create your predictive models. We might analyze patterns in your data to improve our algorithms, but this is always done in aggregate form without identifying your specific business.

Information Sharing and Disclosure

We keep your information within our team at Downtech Dynamo. The only exceptions are when we need to work with trusted technical partners for specific aspects of your AI implementation, and even then, they're bound by the same privacy commitments we make to you.

If Canadian law requires us to share certain information with regulatory bodies, we'll notify you beforehand unless legally prohibited from doing so. We also maintain the right to share information if it's necessary to protect our business rights or investigate potential fraud.

• Technical partners working directly on your project implementation
• Legal authorities when required by Canadian federal or provincial law
• Financial institutions for payment processing related to our services
• Professional advisors bound by confidentiality agreements

Your Privacy Rights

As our client, you have several rights regarding your personal information. You can ask us to show you exactly what information we have about you and your business. You can also request that we correct any inaccuracies or delete information that's no longer needed for your project.

If you want to withdraw your consent for us to process your information, you can do that too, though it might affect our ability to continue providing your AI analytics services. We'll always explain what this means for your specific situation before making any changes.

Data Security and Protection

We take data security seriously because your financial information deserves that level of protection. Our systems use encryption both when storing your data and when transmitting it between our servers and your systems.

Access to your information is limited to team members who actually need it for your project. We regularly update our security protocols and conduct audits to make sure everything meets current industry standards for financial data protection.

• End-to-end encryption for all data transmission
• Secure storage systems with regular backup procedures
• Limited access controls based on project requirements
• Regular security audits and system updates
• Compliance with Canadian financial data regulations

Data Retention

We keep your information for as long as we're working together and for a reasonable period afterward in case you need support or want to expand your AI analytics implementation. For most business information, this means about seven years after our last project together.

Financial data used for your predictive models might be retained longer if it's essential for maintaining the accuracy of your analytics systems. We'll always check with you before keeping any information beyond our standard retention periods.

Cookies and Website Data

Our website uses basic cookies to remember your preferences and make your experience smoother when you visit us. We don't use tracking cookies that follow you around the internet or share your browsing behavior with advertising companies.

The cookies we do use help us understand which parts of our website are most helpful to visitors, so we can improve the information we provide about our AI analytics services.

Changes to This Policy

We might update this privacy policy occasionally to reflect changes in our services or legal requirements. When we do make changes, we'll send you a notification and post the updated version on our website with a new effective date.

If the changes significantly affect how we handle your information, we'll get your explicit consent before implementing them. We believe in keeping you informed about any modifications that might impact your privacy.